Returns & Refunds

10件の質問

• What is your return policy?
• What if I receive a defective item or the wrong item?
• Are any fees deducted from a return refund?
• Can EU customers cancel a SEILIN (seilin.net) order within 14 days?
• Are there items that cannot be returned?
• What is the return procedure?
• How do I cancel my order under the EU Right of Withdrawal?
• Do you offer exchanges?
• When will I receive my refund?
• Can sale items and final sale items be returned?