How do I cancel my order under the EU Right of Withdrawal?
Answer
EU consumers can cancel an order within 14 days for any reason using our dedicated Withdrawal Form available via the Right of Withdrawal link.
Details
Consumers residing in the EU have the right to withdraw from a contract (cancel an order or return an item) within 14 days of an online purchase, for any reason.
To help you complete this process smoothly, our store has a dedicated “Contract Withdrawal Form (Withdrawal Button).”
You can submit your request directly from the “Right of Withdrawal” link in the footer menu without having to log in.