What is the return procedure?
Answer
To return an item, contact us within 14 days of delivery. Ensure the item is unused and in resaleable condition for a refund after inspection.
Details
The return procedure is as follows: (1) Within 14 days of delivery, contact us at support@seilin.net to request a return. For defective or incorrect items, please contact us within 7 days. (2) After reviewing your request, we will confirm whether the return is approved and send you the return address. (3) Please return the item unused, with tags attached, and in resaleable condition. (4) Once we receive the item, we will inspect its condition. (5) After inspection, we will refund the amount based on the return conditions, with any applicable deductions. (6) Once the refund is processed, you will receive a refund confirmation email.