16件のFAQがあります
No. The items featured on Takuya Kimura's YouTube channel are not sold on SEILIN (seilin.net). They are available only at HOLLYWOOD RANCH MARKET and HIGH! STANDARD in Daikanyama, Tokyo, so please visit us when you travel to Japan.
The HAV A HANK B22PAI TRADITIONAL PAISLEY bandana (No. 1008028), featured on Takuya Kimura's YouTube channel, is sold at HIGH! STANDARD in Daikanyama, a store operated by SEILIN & Co., not on seilin.net.
We are sorry, but the THRIFTY LOOK "micheal" T-shirt and the NEW BLUE silk pocket chief (No. 1015221) featured on Takuya Kimura's YouTube channel are no longer available, and there are no plans to restock them.
When visiting our stores in Daikanyama, show our staff a screenshot of the scene from Takuya Kimura's YouTube video (「木村さ〜〜ん！」, Aug 29, 2026) and tell us the store, HOLLYWOOD RANCH MARKET or HIGH! STANDARD.
Near HOLLYWOOD RANCH MARKET in Daikanyama, SEILIN & Co. runs BOMBAY BAZAR, known for organic cuisine, and URARA, a café in a traditional Japanese house serving udon with house-made dashi. Both are about a 2-minute walk away.
Before visiting HOLLYWOOD RANCH MARKET or HIGH! STANDARD in Daikanyama, check stock by Instagram DM (@hollywood_ranch_market / @high_standard_official). English is welcome; phone inquiries are not accepted.
HOLLYWOOD RANCH MARKET and HIGH! STANDARD were featured in the Aug 29, 2026 episode of Takuya Kimura's YouTube 「木村さ〜〜ん！」. The featured items are sold only at these two stores in Daikanyama, Tokyo, not on SEILIN (seilin.net).
HOLLYWOOD RANCH MARKET (28-17 Sarugakucho, 3 min) and HIGH! STANDARD (25-1 Sarugakucho, 4 min) are walking distance from Daikanyama Station, one stop from Shibuya on the Tokyu Toyoko Line. Both are closed only on January 1.
EU consumers can cancel an order within 14 days for any reason using our dedicated Withdrawal Form available via the Right of Withdrawal link.
You can contact us via email at support@seilin.net during weekdays from 9:00 to 18:00 Japan time. We do not accept phone inquiries.
To change your account information or close your account, please contact us at support@seilin.net. Note that deleting your account will remove access to your order history.
An account is not required to place an order, but it allows you to view your order history and manage shipping addresses without any fees.
If you receive a defective or wrong item, contact us within 7 days with details and photos. We will arrange an exchange, repair, or refund after inspection.
We do not offer exchanges for customer preference. Please return the item and place a new order for the desired size or color.
SEILIN (seilin.net) supports English for overseas customers. Japanese visitors are redirected to the domestic site hrm-eshop.com.
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