Are your prices subject to change?
Prices may be revised about twice a year at seasonal transitions due to global conditions and exchange rates.
カテゴリ:Orders & Payment
「Payment」に関するよくある質問
7件のFAQがあります
FAQ一覧
Can I change my payment method after placing an order?
You cannot change your payment method after an order is confirmed. However, you can cancel the order and place a new one with a different payment method.
カテゴリ:Orders & Payment
When will I receive my refund?
You will receive your refund after we inspect the returned item, and it may take several days to a few weeks to appear in your account, depending on your payment provider.
カテゴリ:Returns & Refunds
I haven't received my order confirmation email
If you haven't received your order confirmation email, check your spam folder, verify your email address, and ensure emails from seilin.net are not blocked. If issues persist, contact support.
カテゴリ:Orders & Payment
How can I cancel my order?
You can cancel your order until 9:30 a.m. Japan time on the same day. After that, cancellations are not possible until the next business day.
カテゴリ:Orders & Payment
What currency are prices shown in?
Prices on SEILIN are displayed and charged in US dollars (US$) or euros (€). Exchange rates are set by your payment provider.
カテゴリ:Orders & Payment
What payment methods do you accept?
We accept various payment methods including credit cards (VISA, MasterCard, American Express, JCB, Diners), PayPal, Apple Pay, and Google Pay, depending on your location.
カテゴリ:Orders & Payment