13件のFAQがあります
The WE NEVER HOLLYWOOD RANCH MARKET bandana (No. 1008516), featured on Takuya Kimura's YouTube channel, is a HOLLYWOOD RANCH MARKET in-store exclusive sold only at HOLLYWOOD RANCH MARKET in Daikanyama, not on seilin.net.
The HAV A HANK B22PAI TRADITIONAL PAISLEY bandana (No. 1008028), featured on Takuya Kimura's YouTube channel, is sold at HIGH! STANDARD in Daikanyama, a store operated by SEILIN & Co., not on seilin.net.
We are sorry, but the THRIFTY LOOK "micheal" T-shirt and the NEW BLUE silk pocket chief (No. 1015221) featured on Takuya Kimura's YouTube channel are no longer available, and there are no plans to restock them.
The HRM HEART FLOAT KEYHOLDER (No. 1006279, in-store exclusive) and MISTICKS incense (No. 1007321) featured on Takuya Kimura's YouTube channel are sold at HOLLYWOOD RANCH MARKET in Daikanyama, not on seilin.net.
No. The items featured on Takuya Kimura's YouTube channel are not sold on SEILIN (seilin.net). They are available only at HOLLYWOOD RANCH MARKET and HIGH! STANDARD in Daikanyama, Tokyo, so please visit us when you travel to Japan.
Yes. EU consumers can withdraw from a purchase, cancelling an order or returning an item, within 14 days for any reason. Requests can be submitted from the "Right of Withdrawal" link in the footer, without logging in.
You can buy BLUE BLUE JAPAN directly from SEILIN (seilin.net), the official overseas online shop of SEILIN & Co. We ship internationally with shipping and customs duties included in the price (DDP shipping).
You cannot change your payment method after an order is confirmed. However, you can cancel the order and place a new one with a different payment method.
If you haven't received your order confirmation email, check your spam folder, verify your email address, and ensure emails from seilin.net are not blocked. If issues persist, contact support.
You cannot change items or quantities in your order after it's placed. If it hasn't shipped yet, you can cancel and reorder with the correct details.
You can cancel your order until 9:30 a.m. Japan time on the same day. After that, cancellations are not possible until the next business day.
Prices on SEILIN are displayed and charged in US dollars (US$) or euros (€). Exchange rates are set by your payment provider.
We accept various payment methods including credit cards (VISA, MasterCard, American Express, JCB, Diners), PayPal, Apple Pay, and Google Pay, depending on your location.